NCC responds to BBC Yorkshire and Lincolnshire’s media request on buying a holiday caravan

In response to a media request from BBC Yorkshire and Lincolnshire about a story involving three families and their difficulties with holiday caravan ownership in the region, the NCC has provided a statement. While the NCC was neither able nor requested to comment on the particulars of the individual cases, it was invited to share an industry comment, especially concerning the guidance available to consumers who are considering buying a holiday caravan or who feel they have been subjected to misleading sales tactics.

Please find the full NCC statement provided to the BBC below:

“Holiday caravan ownership is a significant purchase decision and we encourage all potential holiday caravan owners to research the subject in advance so they fully understand what they are buying, what ownership means, and to take professional advice when required.

“We work with our member parks to remind them of their obligations and responsibilities to help consumers understand clearly what they are buying, when and how they can use their holiday caravan or lodge, and that they treat all customers fairly and honestly using simple language and following best practice.

“There are many thousands of happy holiday caravan owners across the UK and the NCC remains committed to raising and promoting high standards across the holiday parks sector.

“To help consumers themselves understand what’s involved with purchasing a holiday caravan, the NCC also provides guidance on its website.”

Please find links to supporting documentation below:

10 things you need to know before buying a holiday caravan/holiday lodge

Making the best use of your holiday caravan/holiday lodge

NCC best practice guidance for holiday parks with holiday caravans/holiday lodges in private ownership

A sample combined purchase and licence agreement