The Financial Conduct Authority (FCA) previously announced that they are introducing a new Consumer Duty to set higher standards and enhance consumer protection across financial services. The FCA has now set out the new rules firms will need to follow by 31 July 2023.
It is a business’s responsibility to comply with these rules and make sure they have processes in place to meet those that apply to the products they sell.
The new Consumer Duty rules will set new rules on the standard of care for customers, including:
These outcomes are grouped under: Consumer understanding, consumer support, product and services and price and value.
2/7/2024 1:29:09 PM
UK holiday parks and campsites generate £12.2 billion visitor spending
1/19/2024 4:00:56 PM
What to expect from the holiday park market in 2024
1/19/2024 3:59:26 PM
Revision of the Driving Licence Directive – Motorhomes
1/19/2024 3:53:14 PM
Success for UK caravan industry as it secures exclusion of ‘Boiler Tax’ for new caravans and park homes.