NCC’s Codes of Practice set a clear benchmark. Building on sound shared values of the industry they will raise standards and increase public protection. They have been developed with the sole aim of promoting the best possible services.

NCC produce a raft of industry Guidelines of Good Practice providing reliable guidance on how key issues may be addressed by the industry.

NCC Approved Consumer Codes of Practice - Recognising the opportunity, and indeed the necessity, to better promote and protect members and encourage improved consumer protection, the NCC has instigated a family of self-regulatory Industry Consumer Code schemes (e.g. NCC Approved Dealerships), each with a Code of Practice at its heart.

Members all over the UK rely on the NCC to give them a strong voice in the development of policy, legislation and regulations. We use our government relations abilities and legal acumen to develop strategic lobbying plans, draft legislation and advise policy makers on the potential effects of proposed legislation or regulations.

We strive to enhance and protect members interests with key policymakers. We keep members up to date on legislative and regulatory issues impacting their businesses.

Market intelligence is critical to a business and the NCC’s Statistical Service provides comprehensive reports on Production, Sales and Exports of tourers, motorhomes, holiday homes and park homes. These reports are considered as a single point of reference for the industry by government, media and the market.

Monthly

The monthly reports provide data covering the preceding year for benchmarking purposes. The data is categorised to give members a better understanding of the market.

European Markets

NCC members have access via the NCC to detailed market data for tourers and motorhomes in other European countries via the European Caravan Federation

Through a range of communication channels, the website being at the heart, we continually update and inform our members on the latest industry topics and issues that could affect their businesses. From technical to regulatory, our experts are always happy to help our members. They provide compelling and insightful content for our award winning magazine The Business, email newsletters, the website or more specific one-on-one advice if required.

The NCC’s Directorate, with the support of its external advisers, constantly support our members in giving both legal and finance advice. We aim to support members in the contractual process and in the event of any disputes.

We also offer a dispute resolution service through an informal dispute resolution service.

Government and regulatory bodies are increasingly placing heavy demands on industry through the introduction of new legislation and tougher standards.

NCC Technical Services is the centre of technical expertise for the industry, working with government departments, regulatory bodies and consumer organisations in Europe and the UK to identify and take early action on those technical issues that impact on the industry. A significant role is to influence the development stage of new regulations, directives and standards, to ensure that the views of the industry are fully represented and that resultant changes are appropriate.

The NCC is the only organisation that is able to speak authoritatively on issues affecting the whole UK caravan industry, thus making essential membership of the European Caravan Federation (ECF) and participation in the European Centre for Standardisation (CEN). Increasingly, regulatory and legislative issues cross traditional boundaries of sector activity within our industry. Proposed or draft Directives that may appear to be focussed on products and activities outside the caravan industry often impact on different activity groupings among our members. It is not enough merely to maintain a “watching brief” on EU developments, since this may be too late. Proper industry representations are made at formulation stage.

The European internal market has become a concrete reality for our members. Regulations/European Standards are one of the key components of the economic and technical landscape of our industry.