The UK trade body for the tourer, motorhome, caravan holiday home and park home industries
Ensuring best practice
In addition to Industry Codes of Practice, which mainly govern the caravan manufacturing process, the NCC has recently developed a family of NCC Approved schemes across new & used tourer, motorhome & holiday home sales, service and repair.
At the heart of the schemes are Consumer Codes of Practice that establish a benchmark for industry best practice and standards. The Codes are then independently monitored and policed through their respective NCC Approved schemes.
By being NCC Approved and complying with the Code, a member demonstrates to customers that it makes a conscious and tangible commitment to treat consumers fairly, provide greater consumer protection and rights than required by law and deliver high levels of customer satisfaction.
For further information on the benefits of buying from an NCC Approved scheme member, please choose from the links below.
To find out more about the Approved Holiday Ownership Scheme, the NCC Codes Manager - Frank Finch, explains the Scheme to the Caravan Times in this short video clip.